Unfair Advantage Consultancy

Unfair Advantage Consultancy offers a wide range of fun and exciting services delivered by professional, energetic and experienced presenters.

The Unfair Advantage Consultancy team will travel to your place of business and mystery shop you and then spend a minimum of 2 days fine tuning your business for increased success.

Their visit will include:

  • Ensuring you have a clear and concise vision of where you and your business want to be and when.  This will involve a detailed personal and business analysis that will give you a step by step map to hit your targets.

  • Ensuring you are communicating effectively with your team

  • Staff selection

  • Developing systems to make you duplicatable

  • Customer service that will WOW your customers and have them talking about you to everyone

  • Role plays to ensure your staff understand the concepts and can implement them effectively to ensure your business is the one on everyone’s lips

  • Up – selling to maximize your average spend on every customer/client/member

  • Marketing – are you taking advantage of the wonderful world of “free” marketing out there?